MEMBER HQ

There’s no better way to share your passion for the Spirit than bringing a new fan, friend, or neighbor to a match! As a Full Season Member, you have access to additional single match tickets at a preferred rate. Simply log onto Account Manager, select “Buy Tickets” in the menu, and click “Member Additional Tickets”.

Save 15% on merch and 10% on jerseys as a Season Member. Need the discount code? Request it straight to your inbox by completing the form below:

Meet Your Membership Services Account Managers

With the growth of our member base this season, we’ve made sure to bolster our support team to ensure every aspect of your membership is handled with care and efficiency. Our Account Managers are here to make sure your member experience is nothing short of exceptional, and our entire Membership Services team is here to assist you as well. Whether you have questions, feedback, or simply want to share your excitement about the upcoming games, we’re here for you every step of the way.

As a Full Season Member, you can exchanges your tickets for up to four (4) matches during the 2025 NWSL regular season.

Exchanges are subject to availability. Premium hospitality areas including Cabana Suites, Loge Boxes, and Suites, are not eligible for exchange. High-demand games and seating areas may be more challenging to exchange into due to limited seating inventory. Additionally, certain games may become ineligible for exchange, either into or out of, at the discretion of the Washington Spirit.

Guidelines for Ticket Exchanges

• A maximum of 4 game exchanges may be made throughout the season for Full Season Members.

• Member additional tickets, group tickets, and single match tickets are ineligible for exchange.

• Non-regular season matches (including potential friendlies, playoffs, and non-NWSL matches) are not eligible to be exchanged into. All exchanges must happen during the 2025 NWSL regular season.

• Exchanges can only be completed via your Account Manager and must be completed a minimum of 72 hours in advance of the game you wish to exchange. We do not accept exchange requests over the phone, text, email, or at the Spirit Box Office.

• If you exchange your ticket for a seat in a higher price tier, you will be responsible for paying the difference during checkout. However, if you exchange for a seat in a lower price tier, no credit will be given for the price difference.

• For fans that purchased and received a promotional rate in premium (club and field) seats, If the seating location you are moving into is priced higher than your original, you will pay the difference (at the 2024 rate) during the checkout process. If you are exchanging into lower priced seats, you will not receive credit for the difference in price.

• If you wish to add seats while exchanging, you may do so during the seat selection process. Additional seats will be offered at the Member Preferred Rate.

• If your membership is on a payment plan, your monthly payments are applied game by game throughout the season. If you wish to exchange a game that is not fully paid for, you will need to make a payment for the unpaid games to complete the transaction. Payment towards the unpaid games during the exchange process will reduce the overall balance of your payment plan.

• Single seats cannot be left. For example, if you are trying to exchange two tickets into a seat block with three open, the exchange cannot be completed because one seat will be left alone.

• The club reserves the right to limit exchanges on a match-by-match basis. Exchange blackout dates include: March 22. Blackout dates are subject to change.

• Exchanges that cannot be completed through your Account Manager can be requested by submitting an exchange request form. Please note: specific seat location requests cannot be accommodated through this form, as all exchanges are subject to ticket availability at the time of processing. Exchange request forms must be submitted at least two weeks before the match and may not be processed until 72 hours prior to the match. You will receive an email notification once your exchange request has been processed.

^Exchanges must be made online 72 hours in advance.